Day: December 2, 2021
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Dec- 2021 -2 December
SPONSOR PROFILE
Incorporated in 1987 under the patronage of Deshamanya Dr. Lalith Kotelawala, Seylan Bank is a leading private sector banking institution
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2 December
NATIONS TRUST BANK
Q: How would you describe the role of customer service today? A: It is something crucial to our business. Retaining customers has never been more critical amid a marketplace that is constantly transforming. Customer service…
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2 December
MCDONALD’S
Q: How would you describe the role of customer service today? A: In this day and age, a great deal of importance is placed on customer service as the public demands excellence in products and…
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2 December
DHL KEELLS
Q: Could you outline the company’s approach to customer service and how it works to make this a reality? A: Delighting customers is paramount. Delivering outstanding customer service is at the heart of everything we…
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2 DecemberCUSTOMER SERVICE
DARAZ
We at Daraz believe that customer satisfaction drives loyalty. Basic customer service is no longer accepted; we need to go above and beyond the requirements of our customers.
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2 December
CONTINENTAL INSURANCE
Q: Could you outline the role of customer service in today’s operating landscape? A: The main role of customer service is to improve loyalty and customer retention. If this is looked at closely however, it…
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2 December
CEYLINCO LIFE
Q: How would you describe the role of customer service today? A: The role of customer service has been challenged and changed dramatically over the last couple of years especially with the onset of the…
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2 DecemberCUSTOMER SERVICE
CEYLINCO GENERAL INSURANCE
Q: Could you provide an overview of Ceylinco General Insurance’s history? A: Since its humble beginnings in 1988, our company grew from being the smallest player to becoming a market leader in the general insurance…
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2 December
BARISTA
Q: Is customer satisfaction vital and does it impact brand loyalty? A: At Barista, customer satisfaction is our primary objective; we consider it to be the purpose of our existence. We have realised that making…
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2 DecemberPROFILES
TRADE PROMOTERS LIMITED
Trade Promoters Limited (TPL) marked an important milestone on 16 November when the organisation completed its 45th successful
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