CORPORATE TRAINING
Throughout their evolution, humans have attempted to upgrade their knowledge, skills, competencies and attitudes, for their survival and growth
WORKPLACE PRODUCTIVITY
How many hours a day do you spend at work – seven, nine or more? With the 
COMPETITIVE ADVANTAGES
Businesses achieve success when a differentiated value proposition is offered to selected customer segments using unique value 
EDUCATING SRI LANKA
Principals in the 1940s and ’50s needed something that is useful to occupy scores of restless pupils once they had reached that difficult age of 13
MEASURE OF LIFE
How many times have you heard this old adage: ‘The important thing is not how many years there are in your life but how much life is in your years?
CORPORATE RESILIENCE
With the winds of creative destruction blowing incessantly, not a single business – no matter how large or stable it is
QUALITY ASSURANCE
Since the dawn of human civilisation, people across the world have attempted to upgrade physically consumable goods such as food
NETWORKING NOTES
Networking almost always evokes strong emotions among professionals. Some people swear by it while others despise it. If you network
CONFLICT MANAGEMENT
Turf wars destroy even the best companies; and so does groupthink, albeit in a different way. The common denominator between what
ICT VALUE CHAIN
Sri Lanka’s US$ 900 million IT industry is expected to slow down sharply in the face of changing global market conditions. However
EDUCATING SRI LANKA
TRUTH BE TOLD Goolbai Gunasekara is in a state of anxiety over a vexed issue What to…
THE WORKPLACE
In this column previously, we have explored the past and present, and what the best workplaces are doing differently. The future brings
MIND MANAGEMENT
Philosophers have long been perplexed by the way in which works of art elicit emotions – including so-called ‘negative emotions’ like pity
E-COMMERCE LANDSCAPE
Since the advent of the internet, cyberspace has been transformed from being a simple information hub into a digital shopping mall
EXPERIENTIAL MARKETING
Today’s customers are in ‘command mode’ more than ever before with every control at their fingertips. And indeed, providing a positive
DESIGN FOCUS
The first half of 1997 saw Apple Inc. at its lowest ebb. Every news article about the company would open with the stock phrase: ‘The
PEOPLE MANAGEMENT
For a lucky few, being persuasive comes naturally. With their friendliness, charm and language skills, these people are able to effortlessly
THE WORKPLACE
In a previous edition of LMD, we discussed the uncanny nexus between employees and customers. We said that while engaging employees may be easier than delighting customers
MIND MATTERS
While working on an important matter recently, I had to go back and forth in my mind trying to come up with some meaningful answers.
EDUCATING SRI LANKA
The British taught us to behave graciously if we lost at anything competitive. We were supposed to be good sports in the face of adversity
