MANAGEMENT DIGEST
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Jun- 2026 -23 June
MARKETING MANTRA
Sri Lanka may not have a Super Bowl but the cricket season comes close. From Colombo to Kandy, to a living room in Kurunegala
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May- 2026 -29 May
SALES STRATEGY
Computer security solutions leader McAfee Enterprise (now Trellix) has an impressive success story in applying AI in its sales
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29 May
CUSTOMER SERVICE
When was the last time you spoke to a human customer care executive on the first ring, rather than a robotic voice that
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29 May
LEADERSHIP COMMUNICATION
Scroll through LinkedIn… and a pattern emerges. Executives are posting three times a week, sharing every company
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29 May
MIND POWER
When was the last time you did nothing? No emailing, texting, internet, TV, chatting or reading – not even reminiscing about the past
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Apr- 2026 -30 April
ARTIFICIAL INTELLIGENCE
In the 2020s, AI has grown from a specialised technology into a powerful
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30 April
CUSTOMER SERVICE
Artificial intelligence is often framed as the future of customer experience. But as
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30 April
CEO ACTIVISM
Corporations have long been playing an active role in the US political process by
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30 April
MARKETING MANTRA
Most CMOs in Sri Lanka speak like enlightened marketing monks. These chief
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Mar- 2026 -26 March
HUMAN-AI COLLABORATION
Human-AI collaboration is rapidly emerging as one of the most decisive forces shaping
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