Year: 2025

CEYLON CHAMBER AFFIRMS SUPPORT FOR NATIONAL RECOVERY EFFORTS FOLLOWING CYCLONE DITWAH

The Ceylon Chamber of Commerce is deeply saddened by the devastation caused by Cyclone Ditwah, and our thoughts are with all individuals, families, and communities affected by this tragedy. We mourn the loss of lives…

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MERCANTILE INVESTMENTS SURGES PAST RS 100 BILLION ASSET MARK WITH STELLAR HALF-YEAR PERFORMANCE

Mercantile Investments and Finance PLC (MI Finance) has achieved a landmark corporate milestone, surpassing Rs. 100 billion in total assets while recording commendable profitability second-quarter growth that positions the institution among Sri Lanka’s premier non-bank…

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SAMPATH BANK PARTNERS WITH DIMO TO OFFER EXCLUSIVE VEHICLE FINANCING BENEFITS

Sampath Bank PLC recently signed a Memorandum of Understanding (MoU) with DIMO at the Bank’s Head Office, unveiling an exclusive vehicle financing scheme designed to enhance the ownership experience for DIMO customers.  Through this collaboration,…

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DEATH TOLL HITS 212 AS SRI LANKA STRUGGLES WITH CYCLONE DITWAH IMPACT

People wade through a flooded street, following Cyclone Ditwah in Kelaniya, Sri Lanka, November 30, 2025. REUTERS Sri Lanka’s death toll from Cyclone Ditwah climbed to 212 with 218 missing, officials said on Sunday, as…

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AIA INSURANCE

AT THE FOREFRONT OF PURPOSE LED CUSTOMER DELIGHT  No. 1 life insurer for customer excellence in Sri Lanka Q: As a leading insurer in Sri Lanka, how does AIA define customer excellence in today’s rapidly…

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VISION CARE OPTICAL SERVICES

Q: What are the most significant customer related trends you observe in the sector your company operates in? A: Customers today value convenience, trust and personalised experiences above all else. They expect easy appointment booking,…

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SUWASEVANA HOSPITALS

Q: Suwasevana Hospitals has built a strong legacy over four decades. How has it maintained trust and excellence in an evolving healthcare landscape? A: Over 40 years, Suwasevana has remained an example of trust, compassion…

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NATIONAL INSTITUTE OF BUSINESS MANAGEMENT

Q: What are the most noteworthy customer related trends you observe in the sector your company operates in? A: In the higher education sector, several customer related trends have become prominent. Learners look beyond traditional…

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HEMAS HOSPITALS

Q: What are some key customer related trends you observe in the sector your company operates in? A: There is a growing demand for better patient experience, convenience and service orientation within Sri Lanka’s healthcare…

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COMMERCIAL BANK OF CEYLON

Q: What are the most significant customer related trends you observe in the sector your company operates in? A: Across the banking sector, customer expectations continue to shift rapidly towards speed, transparency and digital first…

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