PEOPLE’S INSURANCE
Q: How do you interpret the recognition you have received from The Global Economics financial publication in the context of your leadership journey?
A: This recognition is both humbling and motivating. While it acknowledges my leadership, it truly reflects the collective efforts of our board, management team, employees, parent companies, intermediaries and customers.
Leadership is not about individual achievement; it is about creating a shared vision, empowering people and delivering sustainable results. This award reinforces our commitment to building a resilient and future ready organisation.
Q: What does strategic growth leadership mean to you in today’s insurance landscape?
A: Strategic growth leadership is about balancing ambition with discipline. In a rapidly evolving environment, growth must be sustainable, customer centric and supported by strong governance. It requires anticipating market changes, embracing innovation, and making decisions that create long-term value while maintaining financial strength and operational excellence.
Q: How has People’s Insurance positioned itself to sustain growth in an increasingly competitive market?
A: Our strategy is built on three pillars: customer focus, operational excellence and disciplined underwriting. We continue to strengthen distribution, expand digital capabilities and introduce solutions for emerging customer needs.
At the same time, we remain focussed on profitability, capital adequacy and prudent risk management. This balanced approach has enabled consistent growth while maintaining financial resilience.
Q: What have been the key strategic focus areas driving the company’s recent performance?
A: We have concentrated on expanding market reach, improving customer engagement, enhancing operational efficiency and leveraging technology. Investments in data driven decision making, process automation and talent development have strengthened our ability to respond to market opportunities while improving service delivery and cost efficiency.
Q: How do you balance growth ambitions with underwriting discipline and financial stability?
A: Growth without discipline can undermine long-term sustainability. At People’s Insurance, underwriting discipline remains central to our strategy. Every growth initiative is evaluated through a risk adjusted lens to ensure it contributes positively to profitability and shareholder value.
Strong governance and continuous portfolio monitoring allows us to pursue opportunities while protecting financial strength.
Q: What leadership principles guide you in aligning teams toward long-term strategic goals?
A: I believe in leading with clarity, accountability and trust. People perform at their best when they understand the purpose behind their work and feel empowered to contribute. Open communication, collaboration and continuous learning are essential to building high-performing teams capable of adapting to change.
Q: Looking ahead, what will define the next phase of growth for People’s Insurance?
A: The future will be defined by innovation, insurance inclusion and sustainable value creation. We see opportunities to expand insurance accessibility, enhance digital capabilities and develop solutions for emerging risks.
Our goal is not only to grow market share but also strengthen our role in protecting individuals, businesses and communities while contributing to Sri Lanka’s economic resilience.
Q: Which key experiences have most significantly shaped your leadership philosophy?
A: My leadership philosophy has been shaped by diverse professional experiences, challenging business environments and the opportunity to lead transformational change. I learned early that sustainable success is built on people, discipline and trust.
Periods of economic uncertainty and market disruption reinforced the importance of resilience, adaptability and long-term decision making. Equally important has been the privilege of working with talented teams whose commitment has reminded me that effective leadership is less about authority and more about empowering others, fostering accountability and creating a shared sense of purpose.
These experiences have shaped my belief that strong leadership is about inspiring confidence, driving positive change and delivering results with integrity.
– Compiled by Suresh Ginige
COMPANY DETAILS
- Telephone: 2126126
- Email: pilassist@peoplesinsurance.lk
- Website: www.peoplesinsurance.lk
