Dialog Enterprise, the corporate ICT solutions arm of Dialog Axiata, has partnered with SriLankan Airlines Cargo to provide Cold Room Monitoring Solutions (CRMS) and enhance existing cold storage facilities at the Katunayake and Mattala airports.

The installation of CRMS is expected to increase process efficiencies and deliver significant cost savings over time. And the milestone project is considered a trailblazer by Dialog Enterprise in the domain of Internet of Things (IoT) technology in Sri Lanka.

This state-of-the-art IoT solution with its automated temperature monitoring system is a vast improvement on the manually operated approach that it is replacing by significantly reducing the spoilage and damage incurred with legacy cold chain supply operations. The technology continuously tracks and records temperatures 24/7, and sends alerts on temperature fluctuations via multiple channels including SMS, email and the web.

General Manager Cargo at SriLankan Airlines Chaminda Perera says: “The airline industry is fiercely competitive and carriers operate on razor thin margins. Therefore, when it comes to cold storage, the variance of one degree can mean the difference between making a profit or incurring a loss.”

Senior Manager Worldwide Cargo Operations at SriLankan Airlines Udeni Perera explains: “This is especially true for perishables such as food, fresh produce and medicines. As the sole ground handler for all operating airlines into Sri Lanka that carry significant amounts of perishable cargo including medicines and organic produce, there’s a substantial risk of spoilage occurring if the temperature in the storage unit fluctuates by even a few degrees.”

She says: “With the rising cost of energy, keeping the temperature at an optimum level will have a favourable impact on the bottom line for not only airline operations but also other key stakeholders in the entire supply chain process in context of perishable items. This system will ensure that the right temperature is consistently maintained over time.”

Group Chief Officer at Dialog Enterprise, Dialog Axiata Navin Pieris adds: “The ideal temperature for preserving fresh vegetables is not the same as the one for refrigerating milk. There are cost savings to be gained in those different degrees of coldness and with IoT technology you benefit from them. This is only one example of the way that IoT will streamline the future operations of SriLankan Airlines.”

He elaborates: “We are proud to assist our national carrier as it embarks on the path of cutting-edge innovation. Meanwhile, we have a number of other IoT solutions that offer cost saving opportunities for major players in any industry to become more efficient and profitable. Dialog Enterprise has IoT solutions to match the needs of all Sri Lankan businesses, thanks to our customizable, cloud-hosted IoT platform.”

SriLankan Airlines engineering staff can fine-tune the CRMS as desired by setting up the ideal storage conditions based on the items within. Additionally, the system stores and provides access to historical data to aid airline management in further analysis, planning and decision making.

SriLankan Airlines in collaboration with Dialog Enterprise CTMS (Cold Room Temperature Monitoring System) has taken steps to uphold quality and industry standards when it comes to serving passengers around the world.

To find out more or to sign up for this solution, please contact a Dialog Tech Expert on 0773 330788.

– Compiled by Yamini Sequeira


0773 330788