EXCHANGE RATES (MIDDLE RATES)
US DOLLAR: RS. 331.89 UK POUND: RS. 443.87 EURO: RS. 380.31 JAPANESE YEN: RS. 2.12 INDIAN RUPEE: RS. 3.45 AUSTRALIAN DOLLAR: RS. 235.47
MOST AWARDED

Aspirational Workplace

WHERE TALENT THRIVES

KSHANIKA RATNAYAKA
Co-founder and Chief
Executive Officer of Great Place To Work Sri Lanka

For organisations seeking to be reco­gnised among the most res­pected, workplace culture has become far more than an internal concern. It is a defi­ning measure of corporate credibility today. 

And for Kshanika Ratnayaka, the rela­tionship between workplace culture and corporate respect has never been stronger, parti­cularly as stakeholders look beyond performance indicators to understand how
organisations treat their people.

“Historically, organisations earned res­pect through financial performance, market leader­ship and operational excellence. While these factors remain essential, investors, customers, employees and communities now evaluate companies through a broader lens,” she states. 

Ratnayaka explains that “they want to know whether leaders are trusted, whether people are treated fairly, and whether success is achieved responsibly and sustainably.” 

This is why she believes that being an aspi­rational workplace has become a defi­ning characteristic of respected organi­sations: “An aspirational workplace goes beyond ­delivering business results. It creates an environment where people can grow, contribute and become better versions of themselves.” 

Such workplaces balance high performance with a high level Aof trust; they set standards that inspire excellence while ensuring that people feel valued, respected and supported. 

Ratnayaka stresses that the most respected organisations understand that culture is not a soft issue but a strategic asset. It influen­ces innovation, customer experience, talent ­attraction, resilience and long-term business performance.

When leaders consistently role model the values they expect from others, create oppor­tunities for learning, and build an environment of trust and development, they create something more enduring than short-term success. 

“They build credibility,” she asserts, adding: “Respected organisations create a sense of pride and belonging, where people are proud of where they work, what they do and who they do it with. In an increasingly transparent world, organisations are remembered not only for what they achieve but for how they achieve it.” 

This also explains why respected companies often become employers of choice. According to Ratnayaka, people increasingly choose purpose, values and experience, rather than only compensation. Respected organisations earn trust through consi­stency, ensuring that what they say externally is aligned with what employees experience
internally.

“They demonstrate integrity in how they make decisions, how they treat people, and how they respond during both good and difficult times. Talented individuals want to work where they can do meaningful work, continue to grow and feel that their contribution matters,” she elaborates.

Ratnayaka continues: “Organisations that provide this opportunity create a connection to a mission larger than the individual, natu­rally attracting people who want to make a difference.” 

The employee experience, she believes, has become one of the most influential dri­vers of organisational reputation. Ratnayaka ­affirms that  “when people experience trust, fairness, respect and genuine care, they become authentic ambassadors – and when they don’t, no amount of marketing can compensate for it. Therefore, culture isn’t simply an internal matter; it is a reputation strategy.”

Attracting and retaining talent are both outcomes and hallmarks of a respected organi­sation. The ability to attract great people demonstrates reputational strength while retaining them is a reflection of the quality of its culture. Long-term respect is built when talented people choose to stay, grow and contribute over time. 

“In many ways, culture becomes visible through talent,” she says, adding that organi­sations that earn long-term commitments are often those that earn sustainable respect.

For Ratnayaka, success and respect aren’t the same thing. Success may be measured through revenue growth, profitability, ­market share or shareholder returns. Respect however, is earned through trust built with people and stakeholders over time. Respected organisations combine strong performance with strong values, creating cultures where integrity, fairness and accountability are non-negotiable.

Most importantly, she emphasises that they create a sense of legacy – employees feel they’re helping build something mea­ningful that will outlast any individual leader, quarter or business cycle. 

As Ratnayaka concludes, “business performance may lead to success but human trust is what sustains it.” 

Leave a Reply

Your email address will not be published. Required fields are marked *

Related Articles

Check Also
Close
Back to top button
Desktop Popup ImageMobile Popup Image×