CUSTOMER SERVICE
As the age of AI evolves, modes of customer service are also progressing at exponential rates
BUSINESS SENTIMENT
In the midst of the ruckus surrounding a pivotal presidential election, the IMF says that Sri Lanka’s macroeconomic policy reforms
INDIA ELECTIONS
India went to the polls on 19 April and the process lasted until 1 June. It took three days to count
SRI LANKANS OVERSEAS
Sri Lanka’s pioneering international magazine is going places – having gone global in April! LMD International’s mission
THE BIG PICTURE
WHO WANTS CHANGE? In this election year, a majority of our unfit politicians and people from all
MICROCOSM
Land prices witnessed growth in 2023/24, according to the 2024 Western Province Land Price Index (LPI) from
ECONOMIC REVIEW
The immediate focus for Sri Lanka’s economy to recover from the debt crisis is ensuring continuity of
BURNING ISSUES
There’s been a drastic shift in the foremost burning issue for business. As predicted for several months, political instability has
INTERIOR DESIGN SECTOR
With the increase in real estate development, and post-COVID capex investments in the hospitality and
TECH INDUSTRY
With some 305 million startups entering the global tech arena annually, the market is shifting
STATE SECTOR REFORMS
Sri Lanka is dealing with the dual pressures of an economic crisis and forthcoming elections. Central to
CONTENT MARKETING
The importance of content marketing for SME growth is critical to increase traffic, potential leads and a
ECOLOGY AND THE LAW
The right of people to own nature in the form of property and express that ownership by want
YOUTH FORUM
Sri Lanka is a land with a vibrant culture, breathtaking landscapes and resilient people. Its rich tapestry is
NEW FRONTIERS
CYBERSTALKING CEO and cofounder of Certifi AI Melissa Hutchins launched the Seattle startup upon
FINANCIAL SERVICES
The digital revolution has transformed the financial services industry in recent decades; and it
