DIMO

DIMO, which is a leading diversified conglomerate in Sri Lanka that’s backed by over 80 years of engineering excellence, operatesby its core values – those of integrity, ‘people-centricity,’ excellence, customer delight and accountability – throughout all of itsbusiness practices. Today, the company has diversified into multiple sectors that include agriculture, construction, power andenergy distribution, healthcare, education and fluid management solutions, to name a few. This diversification has assistedthe company to hold steadfast to its purpose of ‘Fuelling Dreams and Aspirations of All Communities’ that it serves.

Q: How has managing a business changed due to the pandemic and external crises?
A: The pandemic accelerated digital transformation in many organisations and resulted in permanent changes to organisational strategies. COVID-19 adjusted our approach to management and accelerated process automation with more organisations acknowledging a shift to cloud-based business activities.

DIMO has successfully adapted to the circumstances of the pandemic, and is continuously going above and beyond to navigate the challenges of external crises as well.

Q: What are the pillars of your group’s success amidst challenging conditions?
A: Over eight decades of ‘DIMO trust,’ which was enhanced through our ‘customer delight’ approach, is one of the key pillars that contributed to this endeavour. While endorsing ‘people-centricity’ to deliver results, the company has always believed that our people –fondly known as the ‘DIMO tribe’ – are our most important assets.

Integrity and accountability continue to help us win the trust and understanding of our principals in these challenging times. All these contribute to our agility and adaptability to navigate such trying times.

Q: How can ‘corporate respect’ see organisations through times of crisis?
A: DIMO has always adhered to its purpose of fuelling the dreams and aspirations of the communities it serves, which has helped to create value responsibly by building partnerships that last generations.

Our customer-centric culture throughout the past eight decades and the DIMO tribe’s commitment to honesty coupled with the core value of ‘excellence’ have leveraged respect to tide through challenges, which is also manifested in the latest customer satisfaction index score of 92 percent as of 31 March 2022.

Q: How does respect in workplaces nurture admiration for organisations to be employers of choice?
A: DIMO has been recognised by ‘Great Place To Work’ for 10 consecutive years and the company’s employee engagement score has increased to 4.2 (out of 5) while achieving the highest ever employee trust index (80) as of 31 March 2022.

This reflects our commitment to the employee value proposition of ‘making work enjoyable and rewarding’ while establishing a training ground for world-class human capital and becoming a springboard for global careers.

DIMO continues to thrive among the front-runners of the best places to work. Constant celebration of utmost trust and a high-performance culture has helped DIMO to attract and retain the best talent.

QUICK-FIRE ROUND

Three recommendations to revive Sri Lanka’s economy
It is imperative that all citizens pay their income tax without evading it or manipulating the system. Everyone should be accountable.
An anticorruption and bribery special committee consisting of retired judges, auditors and finance professionals must be set up. Anyone who attempts to bribe or manipulate should be prosecuted.
Politicians should only be involved with policy making and not oversee the management of state institutions – those that are a burden on the state should be privatised.

Three most admired global business leaders
Dr. Dieter Zetsche
Sunil Mathur
Jeff Bezos

Q: What role can corporates play in uplifting Sri Lanka’s image internationally?
A: Corporates must embody ethical and honest business operations to uplift the country’s image. Their strategies should focus on expanding export markets and align with sustainability agendas to enhance the nation’s image globally.

DIMO is a magnet for leading international businesses and the first choice as a trusted local partner. The company has blazed trails within and beyond our shores, adhering to our brand promise of being ‘The Perfect Partner.’ Global recognition as ‘The Perfect Partner’ has helped us make inroads into the export market through DIMO Agribusinesses.

The company perceives our island nation as one teeming with opportunity, and DIMO has continuously utilised resources and opportunities to enhance their value in the long term.

Having identified growth prospects in agriculture, renewable energy and healthcare sectors, DIMO hopes to enrich the lives of consumers and producers of food, both locally and globally, through next generation agricultural solutions.

The company aims to provide renewable energy solutions to enhancesustainability, and uplift quality of life through innovative healthcare.Sustainability is a core component of DIMO and the company believes these sectors have the potential to assist directly in integrating sustainability into business strategy.

Telephone 2449797  |  Email dimo@dimolanka.com  |  Website www.dimolanka.com