MANAGEMENT DIGEST
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LEADERSHIP MANTRA
If you were to list a few characteristics of great leaders, what words come to mind? Courage, tenacity, compassion, vision, drive, authenticity
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EDUCATING SRI LANKA
To many, teaching is simply a job. It is used as a stopgap till something better comes along. At the time I started my teaching career
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MARKETING STRATEGY
Artificial intelligence has become quite popular in recent years. With the advent of the IT revolution, global corporate entities have
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THE CX FACTOR
There is no doubt that today’s customers have a plethora of options to choose from, as well as access to plenty of resources and
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CRM PRIORITIES
Businesses should remember that customers always come first. Most B2B firms use a CRM system even if customer relationship
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MORAL LEADERSHIP
The driving force behind many human endeavours is to achieve excellence, whether we are building, providing or problem solving. This
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EDUCATING SRI LANKA
Cascades of verbiage have flooded educational publications on the woes and problems of students. But I have yet to find something that has been written about
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MINDSET MANAGEMENT
When the 14th Dalai Lama Tenzin Gyatso met leading neuroscientists in Dharamshala, India, in 2004, the topic of discussion was neuroplasticity – i.e. the brain’s
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ARTIFICIAL INTELLIGENCE
As hominids evolved into Homo sapiens around 200,000 years ago, intelligence, moral values, ethics and norms have been the key pillars
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DIGITAL LITERACY
Though Sri Lanka proudly claims to having one of the highest literacy rates in the region, simply being literate on paper is of little
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