EXPERIENTIAL MARKETING
Today’s customers are in ‘command mode’ more than ever before with every control at their fingertips. And indeed, providing a positive
DESIGN FOCUS

PEOPLE MANAGEMENT
For a lucky few, being persuasive comes naturally. With their friendliness, charm and language skills, these people are able to effortlessly
THE WORKPLACE
In a previous edition of LMD, we discussed the uncanny nexus between employees and customers. We said that while engaging employees may be easier than delighting customers
MIND MATTERS
While working on an important matter recently, I had to go back and forth in my mind trying to come up with some meaningful answers.
EDUCATING SRI LANKA
The British taught us to behave graciously if we lost at anything competitive. We were supposed to be good sports in the face of adversity
BUSINESS DEVELOPMENT
In a manner of speaking, business is a socioeconomic function that runs on a profit motive. The corporate world cannot deviate from the
BRAND MORPHOSIS
Data privacy or not, everyone seems to think that not being on social media can make one irrelevant. Yet, even self-proclaimed digital
WORKPLACE CULTURE

SOCIAL BUSINESSES

EDUCATING SRI LANKA

ARTIFICIAL INTELLIGENCE
AI is transforming every facet of human life and we really don’t know how far it will go despite sci-fi authors trying to frighten us
MIND POWER
Aren’t there moments when we feel truly inspired and uplifted because we’ve made some progress in climbing to get a better world
HALLMARKS OF SUCCESS

EDUCATING SRI LANKA
Ever since Maria Montessori launched her theories on a responsive world, teaching youngsters has started very early in their lives. In
POSITIVE THINKING

CONSUMER FOCUS

CHANGE MANAGEMENT
People resist change. Change at a personal level is hard enough but instituting it in an organisation is even tougher. The bigger problem
EDUCATING SRI LANKA
A former student of mine was telling me about one of her professors at a prestigious university in New York City (NYC). Many students
LEADERSHIP POINTERS
More often than not, good leaders are great people – and it’s often lonely up there! Chicken Licken was a leader
who persuaded others to follow