FASHION BUG
Our goal as an organisation is to deliver a comprehensive and fulfilling shopping experience for our customers. To achieve this
DOMINO’S PIZZA
Customer excellence is fundamental to building long-term brand loyalty and sustaining business growth. In today’s competitive
COMMERCIAL BANK OF CEYLON
It is important to prioritise strategic investments in customer-centric digitisation and automation. It’s crucial to focus on solutions
LOLC INSURANCE COMPANIES
Achieving positive customer perception is essential to succeeding in businesses like ours. The challenge is to understand the
CINNAMON COLOMBO HOTELS
“Cinnamon Colombo Hotels is at the forefront of embracing evolving trends and innovations to craft unparalleled guest
LOLC FINANCE
We prioritise the understanding and anticipation of customer needs, transforming our organisational structure, staff competencies
CHATHAM LUXURY WATCHES
“Personalised experiences are at the forefront of our approach, ensuring every client receives a tailored service that renders each
LANKATILES
The growing emphasis on providing holistic customer experiences reflects a shift beyond simply completing a transaction
KEMARA HOLISTIC WELLNESS
Kemara by Aromystique is more than a spa – it’s a comprehensive wellness sanctuary. We integrate practices that nurture both
BARISTA COFFEE LANKA
“We aim to unleash the full potential of our brand and make customer service distinctive so that it holds as much value as our
VISION CARE OPTICAL SERVICES
With the ongoing economic uncertainties, it is critical for us to stay true to our mission of enhancing vision and empowering lives by making high quality
SUWASEVANA HOSPITAL
Given Sri Lanka’s economic challenges and market conditions, Suwasevana Hospital can adopt several strategies to mitigate costs while ensuring value for
SINGER (SRI LANKA)
At Singer (Sri Lanka), customer excellence is not simply a principle but the lifeblood of our operations. Anchored in our heritage of trust and innovation, we
SIERRA CABLES
As an organisation, Sierra Cables prioritises key features in our products and services that drive outstanding customer experiences. We continuously foster a
MASCONS
Mascons initiated operations in 1939 as a small building materials supplier to the Department of Buildings during the British colonial period. From humble
MALLIKA HEMACHANDRA JEWELLERS
To navigate economic challenges and dynamic markets, organisations can mitigate high costs while delivering value by focussing on efficiency, innovation and
ARAMEX
Sri Lanka is a strategic market in South Asia for Aramex and we are dedicated to enhancing customer excellence through several
AMAGI HOTELS
The hospitality sector, especially in a recovering economy like Sri Lanka’s, demands a strategic balance between cost management
