BUSINESS SENTIMENT
INDEX SLIDES TO 114 MONTH LOW
THE BIG PICTURE
The countdown to Budget 2019 has been topsy-turvy to say the least. Apparently budget-like announcements
MARKETING STRATEGY
Thinking global and acting local is a popular marketing strategy that has become more applicable and relevant in the context of globalised
BIZ BRIEF
INTERBALANCE JUST IN TIME GROUP LAKARCADE MULTILAC PRISTINE SOLUTIONS
NOLIMIT
In terms of the fundamentals of customer service, we try to excel at the basics
THE HOUSE OF GIFTS
Customer service is very important to us
SIDDHALEPA AYURVEDA SPA
Customer service is not necessarily about addressing a problem; it’s more about building a relationship with customers
NAWALOKA HOSPITALS
Being one of the pioneers in the local healthcare sector with a proven track record of introducing the best of healthcare to its customers
CUSTOMER SERVICE
CEYLINCO GENERAL INSURANCE CEYLINCO LIFE COMMERCIAL BANK OF CEYLON NAWALOKA HOSPITALS NOLIMIT SIDDHALEPA AYURVEDA SPA…
COMMERCIAL BANK OF CEYLON
Customer service excellence is a way of life for any service organisation and organisations in the financial services industry need to pay
CEYLINCO GENERAL INSURANCE
At Ceylinco General Insurance, we believe in settling claims as if they were needed yesterday. We have a customer service unit consisting
CEYLINCO LIFE
Ceylinco Life has a customer base of approximately one million clients and sells about 8,000 life insurance policies on a monthly basis
CORPORATE TRAVELLER
HANEDA AIRPORT Boasting both domestic and international terminals, Haneda Airport – a.k.a. Tokyo International Airport – was voted the ‘World’s Cleanest
TRADE AGREEMENTS
FTAs have become popular in Sri Lanka’s economic and business discourse in recent times. They have
CORPORATE TRAVELLER
Considered as being one of the world’s poorer nations at one time, Vietnam has transformed
YOUTH FORUM
Political instability is a major challenge, which leads to economic instability and a higher cost of living
STATE OF POLITICS
Provincial council (PC) elections have been postponed yet again. If the current governmental disunity continues, any delay in holding
BURNING ISSUES
Taxes are the main concern for business in Sri Lanka, according to nearly nine in 10 respondents to the latest LMD-Nielsen Business