Orient Insurance offers Many Benefits and a Unique Claim Settlement Scheme for Toyota Vehicle Owners.

It was yet another momentous occasion when Orient Insurance Ltd., one of the fastest-growing General Insurance companies in Sri Lanka, signed a Memorandum of Understanding (MOU) with Toyota Lanka. This unique partnership will offer world-class insurance solutions, international standard repairs, and services to their mutually valued customers.

Orient Insurance has deep-rooted expertise in the Automotive Industry through its Parents, Orient Insurance Group and Al-Futtaim Group. Al-Futtaim is an innovative leader in the auto industry in the UAE and is a globally trusted brand, who pride themselves on a customer-centric approach while upholding international standards. Moreover, they maintain a value-add business philosophy enabling it to be the automotive company of choice across all the territories in which it operates. Al-Futtaim Automotive proudly represents some of the world’s most popular and desirable auto brands.

This exclusive partnership will benefit customers of Toyota who own a brand new or reconditioned vehicle below 5 years from the year of manufacture. These customers will not be required to pay the owner’s contribution on new spare parts and regular wear and tear items. Furthermore, Orient Insurance will settle the policyholder’s total claim according to the policy conditions.

Commenting on the occasion, Senior Vice President Strategy and Operations, Mr Ameera Hindurangala who runs a highly efficient Motor Insurance operation, commented that in addition to the above, Toyota owners can obtain the following benefits:

  • An attractive premium from Orient Insurance
  • Toyota will fit the cars with brand-new spare parts
  • Cashless and Prompt settlement of repair bills
  • The owner will receive their vehicles in their pre-accident state, backed by Toyota Guarantee.

Mr Hindurangala further mentioned that with trust comes ease of doing business, where all customer transactions are expeditiously processed and settled. A Toyota vehicle owner can make a phone call/text or email to insure their vehicles or report a claim. Their 24×7 Customer Care Centre will professionally handle all inquiries and provide a speedy solution.

Mr Tanuj Edward, the Managing Director and CEO of Orient Insurance, stated, “We are excited to join hands with Toyota Lanka and launch these unique benefits to our mutual customers, which will enhance the ownership experience of those driving Toyota vehicles”. He further stated that “Our Philosophy is simple. It is to uphold the trust and confidence of our valued customers, business partners and the general public.

Chairman of Toyota Lanka, Mr Sachio Yotsukura, added, “We are pleased to join hands with Orient Insurance. According to our global vision, ‘Mobility for all’, Toyota Lanka strongly believes in providing total mobility solutions to the nation by serving our customers with the best insurance solutions under one roof.”

Additionally, Mr Manohara Atukorala, the Managing Director/ CEO of Toyota Lanka, conveyed, “Toyota Lanka always adopts prudent solutions where we could create lifetime delighted customers and pave the way by harnessing synergies through partnering with trusted insurance companies.

Backed by the Parent Company Orient Insurance PJSC, the leading insurance company in the MENA Region, and with solid financial ratings of “A Strong with a Positive Outlook” from Standard & Poors and “a+” from AM Best (the highest rating in the region), Orient Insurance Sri Lanka is well poised to withstand the current economic conditions and is assured stability through the coming days.

The company asserts that one of its most vital assets is its people, who constantly strive to provide their clients and business partners with the highest level of service. Orient’s team of well-trained staff and management possess a proven calibre and experience spanning many decades in the insurance sector.