PROFILES
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COMMERCIAL BANK OF CEYLON
It is important to prioritise strategic investments in customer-centric digitisation and automation. It’s crucial to focus on solutions
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LOLC INSURANCE COMPANIES
Achieving positive customer perception is essential to succeeding in businesses like ours. The challenge is to understand the
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CINNAMON COLOMBO HOTELS
“Cinnamon Colombo Hotels is at the forefront of embracing evolving trends and innovations to craft unparalleled guest
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LOLC FINANCE
We prioritise the understanding and anticipation of customer needs, transforming our organisational structure, staff competencies
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CHATHAM LUXURY WATCHES
“Personalised experiences are at the forefront of our approach, ensuring every client receives a tailored service that renders each
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LANKATILES
The growing emphasis on providing holistic customer experiences reflects a shift beyond simply completing a transaction
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KEMARA HOLISTIC WELLNESS
Kemara by Aromystique is more than a spa – it’s a comprehensive wellness sanctuary. We integrate practices that nurture both
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BARISTA COFFEE LANKA
“We aim to unleash the full potential of our brand and make customer service distinctive so that it holds as much value as our
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VISION CARE OPTICAL SERVICES
With the ongoing economic uncertainties, it is critical for us to stay true to our mission of enhancing vision and empowering lives by making high quality
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SUWASEVANA HOSPITAL
Given Sri Lanka’s economic challenges and market conditions, Suwasevana Hospital can adopt several strategies to mitigate costs while ensuring value for
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