MANAGEMENT DIGEST

webadmin-lmdMay 1, 2019

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EDUCATING SRI LANKA

TRUTH BE TOLD Goolbai Gunasekara is in a state of anxiety over a vexed issue What to tell a parent about a difficult child is always a vexatious issue.…

subraMay 1, 2019

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THE WORKPLACE

In this column previously, we have explored the past and present, and what the best workplaces are doing differently. The future brings

subraMay 1, 2019

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MIND MANAGEMENT

Philosophers have long been perplexed by the way in which works of art elicit emotions – including so-called ‘negative emotions’ like pity

Sachira De SilvaApril 1, 2019

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E-COMMERCE LANDSCAPE

Since the advent of the internet, cyberspace has been transformed from being a simple information hub into a digital shopping mall

Sachira De SilvaApril 1, 2019

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EXPERIENTIAL MARKETING

Today’s customers are in ‘command mode’ more than ever before with every control at their fingertips. And indeed, providing a positive

Sachira De SilvaApril 1, 2019

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DESIGN FOCUS

The first half of 1997 saw Apple Inc. at its lowest ebb. Every news article about the company would open with the stock phrase: ‘The

Sachira De SilvaApril 1, 2019

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PEOPLE MANAGEMENT

For a lucky few, being persuasive comes naturally. With their friendliness, charm and language skills, these people are able to effortlessly

subraApril 1, 2019

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THE WORKPLACE

In a previous edition of LMD, we discussed the uncanny nexus between employees and customers. We said that while engaging employees may be easier than delighting customers