MANAGEMENT DIGEST
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CRM PRIORITIES
Businesses should remember that customers always come first. Most B2B firms use a CRM system even if customer relationship
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MORAL LEADERSHIP
The driving force behind many human endeavours is to achieve excellence, whether we are building, providing or problem solving. This
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EDUCATING SRI LANKA
Cascades of verbiage have flooded educational publications on the woes and problems of students. But I have yet to find something that has been written about
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MINDSET MANAGEMENT
When the 14th Dalai Lama Tenzin Gyatso met leading neuroscientists in Dharamshala, India, in 2004, the topic of discussion was neuroplasticity – i.e. the brain’s
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ARTIFICIAL INTELLIGENCE
As hominids evolved into Homo sapiens around 200,000 years ago, intelligence, moral values, ethics and norms have been the key pillars
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DIGITAL LITERACY
Though Sri Lanka proudly claims to having one of the highest literacy rates in the region, simply being literate on paper is of little
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MARKETING STRATEGY
The pandemic has battered the retail sector in more ways than one. Layoffs and stagnant sales have resulted in many retailers
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EMOTIONAL DISCIPLINE
What is self-sabotage? When the logical, conscious self enters into conflict with the subconscious mind (also known as the anti-self
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PEOPLE SKILLS
Everyone from CEOs to front line workers make preventable mistakes. We underestimate how long it’ll take to complete a task, overlook
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EDUCATING SRI LANKA
Schools have undergone changes that were undreamt of in 1950. When we gained independence, the British systems prevailed. British
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