CUSTOMER SERVICE
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Dec- 2023 -14 December
DOMINO’S PIZZA SRI LANKA
Since Domino’s Pizza was launched in Sri Lanka in 2011, the brand has achieved a significant milestone by becoming the fastest quick service restaurant
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13 December
COMMERCIAL BANK
Customer service stands as the pivotal aspect in service industries where tangible products are absent. In the case of financial services
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13 December
CHATHAM LUXURY WATCHES
Our journey in providing luxury creations has been a harmonious blend of elegance and personal connections. It’s not merely about the products
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12 December
BELLAGIO COLOMBO
Bellagio Colombo, an exclusive casino, endeavours to offer an unparalleled experience to its esteemed guests.We leverage AI and digital resources
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12 December
BARISTA COFFEE LANKA
At Barista, we consider customer satisfaction to be our paramount objective and the very essence of our existence. Recognising that making
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11 December
BANK OF CEYLON
Q: What is your assessment of today’s customers and their needs? A: In today’s dynamic market, customers have undergone a perceptible shift in priorities and expectations, largely influenced by the…
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11 December
360 WELLNESS CENTER
Customer excellence is highly significant at 360 Wellness as it directly impacts the overall patient experience and satisfaction. In the context of
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Dec- 2022 -5 December
SEYLAN BANK
Q: How has the role of customer service evolved in recent times? A: Customer experience management is critical in any service or product-related industry. The importance of customer service has…
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5 December
GFLOCK
Q: Is customer loyalty prevalent among millennials and gen Z custo mers? A: At GFlock, we believe in customer loyalty, which is vital for the brand’s growth journey and to…
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5 December
CEYLINCO LIFE
Q: How has the concept of customer service evolved in recent times? Ruvini: As a life insurance company, Ceylinco Life is focussed on delivering customer centric services. The pandemic-induced disruptions…
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