NOLIMIT
In terms of the fundamentals of customer service, we try to excel at the basics
NAWALOKA HOSPITALS
Being one of the pioneers in the local healthcare sector with a proven track record of introducing the best of healthcare to its customers
SIDDHALEPA AYURVEDA SPA
Customer service is not necessarily about addressing a problem; it’s more about building a relationship with customers
THE HOUSE OF GIFTS
Customer service is very important to us
CUSTOMER SERVICE
CEYLINCO GENERAL INSURANCE CEYLINCO LIFE COMMERCIAL BANK OF CEYLON NAWALOKA HOSPITALS NOLIMIT SIDDHALEPA AYURVEDA SPA…
COMMERCIAL BANK OF CEYLON
Customer service excellence is a way of life for any service organisation and organisations in the financial services industry need to pay
CEYLINCO GENERAL INSURANCE
At Ceylinco General Insurance, we believe in settling claims as if they were needed yesterday. We have a customer service unit consisting
CEYLINCO LIFE
Ceylinco Life has a customer base of approximately one million clients and sells about 8,000 life insurance policies on a monthly basis
TRADE AGREEMENTS
FTAs have become popular in Sri Lanka’s economic and business discourse in recent times. They have
CORPORATE TRAVELLER
HANEDA AIRPORT Boasting both domestic and international terminals, Haneda Airport – a.k.a. Tokyo International Airport – was voted the ‘World’s Cleanest
YOUTH FORUM
Political instability is a major challenge, which leads to economic instability and a higher cost of living
CORPORATE TRAVELLER
Considered as being one of the world’s poorer nations at one time, Vietnam has transformed
BURNING ISSUES
Taxes are the main concern for business in Sri Lanka, according to nearly nine in 10 respondents to the latest LMD-Nielsen Business
STATE OF POLITICS
Provincial council (PC) elections have been postponed yet again. If the current governmental disunity continues, any delay in holding
DISRUPTIVE MARKETING
A few years ago, a Tamil language movie titled ‘Enthiran’ featuring superstar Rajinikanth featured a
HEALTHCARE SECTOR
Good health is a prerequisite for a nation’s economic and social progress. Despite Sri Lanka achieving a
INTERBALANCE
True sustainability begins with organisational strategy, and then managing its value chain prior to redesigning the entire business model
SHIPPING INDUSTRY
With the envisaged creation of the Colombo International Financial City, free zone privileges, and China’s plan to see its Belt and Road
BOOKRACK
I have never read a book where the author gets to the point using only 17 words in the title (plus a subtitle of four words). But Lalith de Mel
MALDIVIAN MALADIES
About three weeks before Maldivians went to the polls, a rather cheeky headline appeared in
