New AI Hub strengthens 99x’s AI-first approach, while its agentic AI platform wins the Gold award as the “Best Agentic AI Solution” at the National AI Awards 2026

99x, a global product engineering company headquartered in Norway, has launched AI Hub, an observability platform designed to provide greater visibility into AI-assisted workflows and performance metrics. The event also celebrated 99x’s xians.ai platform being recognised as Sri Lanka’s Best Agentic AI Solution at the National AI Awards. The 99x leadership also shared updates on the Group’s global growth, evolving market outlook and the opportunities emerging for Sri Lankan technology talent in the AI era.

The event brought together members of the 99x leadership team including Odd-Sverre Østlie, Group CEO, 99x Norway, Kalana Wijesekara, Chief Developer Experience Officer, 99x Product Engineering, Shehani Seneviratne, Chief Operating Officer, 99x Product Engineering, and Chrishan de Mel, Chief Marketing and Corporate Affairs Officer, 99x Product Engineering.

Opening the event, Chrishan de Mel shared how 99x’s Agent Control Plane xians.ai was awarded as the “Best Agentic AI Solution” at recently concluded National AI Awards. The platform was also awarded national recognition at the SLASSCOM National Ingenuity Awards as the “Best Innovation in Internal Processes, Technology or Framework” category. Earlier this year, the 99x’s AI-first initiatives won the Overall Gold award at the Best Management Practices awards.

 As 99x increasingly adopts AI tools and agents across engineering, support and other functions, the company identified the need for greater visibility into how these AI-assisted workflows perform. This aligns with 99x’s AI Development Lifecycle (AI-DLC) approach, which focuses on integrating AI across the different stages of developing and delivering digital products.

As AI continues to reshape traditional engineering workflows, it also creates new opportunities to improve productivity, quality and speed. This need led to the development of AI Hub, 99x’s new platform for observing and measuring AI-assisted workflows.

Speaking at the AI Hub launch, Kalana Wijesekara, Chief Developer Experience Officer of 99x, said, “AI adoption is happening at a remarkable pace, but adopting more tools does not automatically mean achieving better outcomes. AI Hub gives teams the visibility to understand what is happening within their AI-assisted workflows, measure what matters to them and make informed decisions about how those workflows should evolve.”

Sharing an update on the 99x Group’s global journey and market outlook, Odd-Sverre Østlie highlighted the company’s continued expansion across Europe, the Americas and Asia, alongside growing demand from customers seeking to integrate AI into their products and operations. He stated, “AI is fundamentally changing the expectations our customers have from their technology partners. They want to move faster, experiment more quickly and increasingly understand how AI can create measurable business value. Our ambition is to be a long-term engineering partner that can help customers navigate this transformation,”.

The discussion also explored how AI is reshaping the technology workforce and the opportunities this creates for Sri Lanka’s IT industry. Shehani Seneviratne, COO of 99x Product Engineering, highlighted the emergence of roles such as the Forward Deployed Engineer (FDE), engineers who work closely with customers to understand real-world challenges and apply technology directly to solve them. As AI accelerates the pace of product development, the ability to combine engineering expertise with business understanding, problem-solving and customer engagement is becoming increasingly important.

She also highlighted 99x’s continued engagement with universities through industry sessions, mentoring and hackathons, helping develop the next generation of technology talent and strengthening Sri Lanka’s position as a destination for global technology and product engineering.

The launch of AI Hub advances 99x’s AI-first strategy, moving beyond the adoption of AI tools towards greater visibility, measurement and continuous improvement of AI-enabled work.

AI-Hub FAQ

1.      What is AI-Hub in brief?

AI-Hub is an observability platform for AI-assisted workflows that create visibility into process and metrics.

2.      Why AI Hub?

At 99x we use AI tools and agents through our engineering activities as well as support and administration tasks. This creates the need for us to have full observability into AI assisted workflows so that we can ensure the the AI assisted workflows are optimally designed and metrics from the AI tools and agents can be centrally measured. This also allows us to rapidly change processes while having visibility into metrics that matter.

3.      How do teams use it?

Teams first visualise their workflows with AI hub, then capture metrics from all AI tools they use. This is achieved by easy setting up integration methods using webhooks. Teams capture metrics about performance, cost, quality and any other metric they would like to track centrally so that they are able to improve their tool usage and workflows. Based on observations they change their processes and tools.

4.      What are the priorities of AI-Hub?

AI-hub priorities 3 aspects.

1. Being simple and easy to adapt so teams can start using it with a 10mins setup.
2. Having minimal opinion on what metrics teams need to track, so teams can decide what they need to measure and improve.
3. Making reporting and traceability easier

5.      What is upcoming for AI hub?

AI hub is already in use across many engineering teams. Two focus areas we are working on are to uniformly adapt it across all our engineering and support teams and extend its reporting capabilities.