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Day: December 5, 2022

  • Dec- 2022 -
    5 December
    MEDIA RELEASES

    20TH DSI SUPERSPORT

    The finals of 20th DSI Supersport School Volleyball Championship took place on 03rd and 04th December 2022 at Indoor Stadium, Sugathadasa National Sports

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  • 5 December
    MEDIA RELEASES

    HIRDARAMANI INDUSTRIES

    A pioneer of the Sri Lankan apparel industry, Hirdaramani Group recently celebrated the 30th anniversary of one of its oldest and largest manufacturing facilities

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  • 5 December
    MEDIA RELEASES

    NEPALESE BILLIONAIRE

    When Nepalese billionaire Binod Chaudhary first made a significant investment in 2001 in the iconic Taj Samudra Colombo through a joint venture with Indian

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  • 5 December
    PROFILES

    THE INNOVATIVE EDGE

    According to the Chief Executive Officer of Wavetec Shahen Manuel, entrepreneurs and intrapreneurs are innovation leaders, since they are attuned to unmet

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  • 5 December
    CUSTOMER SERVICE

    SEYLAN BANK

    Q: How has the role of customer service evolved in recent times? A: Customer experience management is critical in any service or product-related industry. The importance of customer service has been heightened in the last…

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  • 5 December
    CUSTOMER SERVICE

    GFLOCK

    Q: Is customer loyalty prevalent among millennials and gen Z custo     mers? A: At GFlock, we believe in customer loyalty, which is vital for the brand’s growth journey and to withstand challenges in the long…

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  • 5 December
    CUSTOMER SERVICE

    CEYLINCO LIFE

    Q: How has the concept of customer service evolved in recent times? Ruvini: As a life insurance company, Ceylinco Life is focussed on delivering customer centric services. The pandemic-induced disruptions saw the company transforming its…

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  • 5 December
    CUSTOMER SERVICE

    BARISTA

    Q: You have been brewing coffee for 20 years in Sri Lanka and stepping into a new decade in 2023. How has the journey been so far? A: Barista has come a long way since…

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  • 5 December

    CUSTOMER EXCELLENCE SURVEY

    Choices galore! LMD’s exclusive online survey features Sri Lanka’s most popular service providers “Your most unhappy customers are your greatest source of learning” Bill Gates The COVID-19 pandemic and the cost of living crises have…

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