Over 17 years, Vallibel Finance has built a distinguished legacy marked by consistent growth, and an unwavering dedication to customer service and pursuit of excellence. As one of the leading finance companies, Vallibel Finance provides innovative and customised financial solutions supported by a strategically established network of 67 branches across Sri Lanka.

Vallibel Finance’s wide range of financial products and services include leasing, fixed deposits, gold loans, group personal loans, mortgage loans, education loans, auto drafts and microfinance products.

Jayantha Rangamuwa, the Managing Director of Vallibel Finance, says: “Our position at the forefront of the industry is an outcome of ensuring customer satisfaction and a comprehensive range of financial solutions, and transparent and ethical operations, which combined have earned admiration for the company.”

He adds: “As part of our goal to ensure financial inclusion, we’re always the first to assist customers in times of distress. Offering people-friendly solutions, we take pride in the ability to feel the pulse of the people, and understand their needs and challenges, to offer a unique proposition that reflects authentically homegrown solutions.”

Despite the challenges and uncertainties in the wider industry and economic environment, the company has forged ahead with its strategy of branch expansions to accomplish its goal of offering easy access to its financial solutions by establishing its footprint across the island.

The company has navigated the challenging financial year gone by through prudent cost management and by implementing control mechanisms.

Notwithstanding the challenges, Vallibel Finance maintained its signature customer service and remained a steadfast pillar of support, which has led to cultivating robust relationships with valued customers and stakeholders.

Customer satisfaction is pivotal to the company’s success, and it has dedicated significant resources to meeting their needs and ensuring their experience with the company remains unparalleled.

Rangamuwa explains: “Through proactive communication, personalised assistance and attentiveness to their feedback, we strived to not only meet but exceed their expectations.”

In its role as Sri Lanka’s most trusted and rapidly growing finance company, Vallibel Finance demonstrated its commitment to offering superior customer service by inaugurating its iconic corporate office in 2023. The state-of-the-art corporate office complex reflects the future readiness of the company and marks a historic milestone in its dynamic journey against the backdrop of the impressive skyline of Colombo.

As a responsible publicly listed entity, the company prioritises fulfilling the requirements of a listed company to ensure compliance and accountability with the regulatory institutions in Sri Lanka. Vallibel Finance maintains a strong commitment to adhering to all regulations set out by the Central Bank of Sri Lanka and other government regulatory bodies.

Looking at the future, Rangamuwa notes that aligned with the positive economic and industry outlook, Vallibel Finance is strategically positioned to accelerate its expansion and growth prospects. The company’s branch expansion strategy is gaining momentum with 20 branches to be opened in the year 2024 alone, coupled with the introduction of innovative products to cater to evolving financial needs of individuals.

Employees at Vallibel Finance work together as one unit to overcome unforeseen challenges and seize emerging opportunities. The Vallibel Finance Code of Business Conduct and Ethics also serves as a crucial factor in ensuring proper employee conduct. Its policies are a benchmark in the corporate world as a renowned company.

The company continuously develops and deploys a range of learning initiatives to facilitate career growth for employees. Furthermore, the company’s recruitment, training, performance management, and reward policies and procedures are geared towards creating value for employees, while attracting and retaining highly qualified and competent personnel.

At Vallibel Finance, transparency and open communication is a priority for employees. The management regularly communicates with them to keep them well-informed about organisational developments and any significant changes to company operations. This helps them stay prepared, and ready to adapt to new tasks and challenges.

Building this legacy is an ongoing journey and the company is fully committed to achieving success in all its endeavours, which has earned it an array of local and international awards, including ‘Best Finance Company – Sri Lanka’ at the Global Economics Awards over three consecutive years in 2021, 2022 and 2023, which is a testimony to its pursuit of excellence.

Placing a strong emphasis on prioritising stakeholder value creation, the company is committed to fostering mutually beneficial relationships, building trust and ensuring long-term sustainability for all stakeholders.

Going ahead, the company’s focus on cost management and operational excellence to maintain a viable and sustainable outlook for future growth and expansion will be a driving factor.

– Compiled by Yamini Sequeira

COMPANY DETAILS

Telephone: 4393000 | Email: info@vallibelfinance.com | Website: www.vallibelfinance.com