SLT-MOBITEL partners Duthaya to revolutionize personal assistance services

Exchanging the signed agreement with Prabhath Dahanayake, Chief Marketing Officer of SLT-MOBITEL, and Thareendra D. Kalpage, Director of Duthaya Digital Services.

Recognizing the importance of enhancing quality of life by empowering individuals to simplify and expedite everyday tasks, Duthaya, a pioneering personal assistance app, is providing a range of convenient services to customers.

Duthaya aims to bridge the gap between local services and those in need of immediate assistance with everyday errands and tasks, such as queuing for essential paperwork or managing deliveries. Duthaya connects users with local services through an online and mobile marketplace, offering a solution to the growing demand for time-saving conveniences in today’s fast-paced world.

The Duthaya’s app connects users to ‘duthayas’ or personal assistants who can assist with services such as banking, government paperwork, business needs, deliveries, store purchases, etc. Customers simply have to log their request on the app, and a trained duthaya will be assigned to complete the task. Duthaya's key strengths are its affordability, facilitation of documentation services not available with other delivery services, and overall convenience.

The innovative app saves time for busy individuals, provides assistance to the elderly, and offers support for those living abroad to get work done in Sri Lanka. With services beginning at attractive rates, Duthaya empowers people to focus on what matters through affordable convenience.

Customers can simply download the Duthaya app on their mobile devices to start benefiting from the range of services available. This service is another digital initiative of the SLT-MOBITEL. Working with Duthaya, SLT-MOBITEL’s reiterates its commitment to using technology to simplify lives by bringing innovative digital services to people’s fingertips. As digital service providers, both SLT-MOBITEL and Duthaya services and technology capabilities are strongly positioned with a focus on enabling digital empowerment in Sri Lanka.

Commenting on the partnership, Prabhath Dahanayake, Chief Marketing Officer of SLT-MOBITEL stated,
"The Duthaya app aims to revolutionize accessibility. The service offers tailored assistance: simplifying government tasks, banking, business support, smooth delivery, in-store help, and efficient queue management, dedicated to aiding busy individuals, the elderly, and those abroad. It is similar to our own ethos of prioritizing convenience, personalization, utilizing technology to enhance the quality of life for customers.”

Thareendra D. Kalpage, Director, Duthaya Digital Services added, “We are excited to partner SLT-MOBITEL to revolutionize personal assistance and bring more convenience to customers across Sri Lanka. Duthaya began in recognition of the growing demand for affordable, customized assistance in a fast-paced world. With the Duthaya app, we are bridging the gap between people and services by connecting users to ‘duthayas’ who can swiftly complete everyday tasks including paperwork, deliveries, banking, etc. With SLT-MOBITEL’s nationwide reach reinforcing our shared goal of using technology to simplify lives, we eagerly anticipate the transformative impact our app can drive through the collaboration.”