New Age of Customer Service is Here with AI Assistants

Nehemiah Consultants appointed Authorized Reseller in Sri Lanka by IG Technologies

Colombo, Wednesday 17th July 2024: Home-grown, fully-integrated Public Relations Agency Nehemiah Consultants is partnering with the futuristic tech company IG Technologies to introduce the customer service agent of the digital age, AI Assistants to Sri Lanka. Through the strategic partnership Nehemiah will be the authorized reseller in Sri Lanka for AI Assistants by IG Technologies.

AI Assistants are tailor-made AI applications that can be integrated to a client’s website to perform the functions of a customer service agent and more. AI Assistants can increase efficiency and boost revenue by being available 24/7, and handle multiple inquiries at the same time. The assistant can communicate effortlessly with a global audience with a 40+ language capability. Responses can be customized to suit industry, geographical location, and to match the tone of voice of your brand. The AI Assistant can also be a personality relevant to your brand. Depending on the needs of your business, the AI Assistant is scalable, and businesses of all nature and sizes have the option of customizing the Assistant to suit your requirements.

The AI Assistant was developed by IG Technologies, the AI Business Automation Services arm of the Islanders Group, Maldives. Islanders Group is a multifaceted conglomerate with over 35 years of experience in the Maldives, encompassing a wide range of sectors, including education, industrial services, technology, real estate, and investments. Across the sectors, the Islanders Group is active in more than 160 markets and services more than 800 clients worldwide. The AI Business Automation Services arm is comprised of a highly skilled and devoted team focused on harnessing the immense potential of artificial intelligence to drive efficiency and productivity within businesses. By leveraging the transformation power of AI, they deliver tailored solutions that address specific industry challenges and streamline operations, resulting in optimized performance and substantial cost savings.

Nehemiah Consultants has been in operation for ten years, operating in the field of Public Relations, Corporate and Marketing Communications, Media Engagements, Content Writing and Crisis Management. Over a decade clients ranging from conglomerates to start-ups, and celebrities have benefitted from the meticulously crafted public relations campaigns executed by a skilled and experienced team of professionals. More recently the company has ventured in to new age tools to engage audiences by commencing its Influencer and Talent Management operations that spans the Asian region. The foray into AI-based services marks yet another milestone for Nehemiah who strive to stay with the times and introduce the latest advancements in Public Relations services.

The partnership between the two entities will allow clients to take their businesses to the next level by offering their customers a superior customer service experience. For more information and to schedule a demo of the AI Assistant please call +94775234333 or email info@nehemiah.lk