JPMORGAN CEO SAYS WORKING FROM HOME ‘DOES NOT WORK’
The Wall Street Journal’s editor in chief, Matt Murray, asked Dimon about his personal feelings on Zoom meetings and remote work.
“I’m about to cancel all my Zoom meetings. … I’m done with it. I’m going to Boston today,” Dimon responded.
The CEO has spoken critically about remote work during the coronavirus pandemic, citing the need for a hybrid work model that’s flexible but still works for “the company and the clients.” He’s previously said simply letting everyone do “what they want” isn’t an option because it’s inefficient and he’s struggled at times to get ahold of employees.
Dimon told Murray that he had been attending outdoor meetings and traveling and that in-person conversation was better for “spontaneous idea generation.”
He said that in a trip to California about six months ago, he met with 100 to 150 people, from venture capitalists to women’s groups and investors.
“I got to see my bankers in action,” he added. He also mentioned in-person meetings with clients, often over a glass of wine, where they might share why JPMorgan did or did not get a piece of business.
“My view is that sometime in September or October, it’ll look just like it did before,” Dimon said at the summit.
“I just don’t think the world is going to be that dramatically different,” he added.
Dimon has been consistent on this point. He told clients in a webinar he expected a mask-free office by October. But Dimon does expect some form of hybrid work to continue.
JPMorgan is reconfiguring its offices to about 60% of their former capacity, Insider reported in April. The reconfiguration will result in a lower overhead cost for real estate.
“My view is that there will be more hybrid work,” the CEO told Murray.
The bank will also be hiring more young people, Reuters reported, after junior bankers across the industry raised concerns about long hours and burnout. It’s hiring more support staff to lessen the burden on individual workers and, in an effort to get more young people in the doors, looking into bringing some interns to its offices in New York City and London for in-person work this summer.