HNB announces Dynamic Currency Conversion (DCC) at unveiling of 801st ATM at Doctor's House in Matara

HNB PLC, Sri Lanka’s leading private sector bank, announced the opening of its 801st ATM at the picturesque Doctor’s House Restaurant in Madiha, Matara, also taking the opportunity to roll out its DCC (Dynamic Currency Conversion) feature.

Doctor’s House is a popular restaurant in Madiha, with both places drawing tourists from around the world as a hotspot for both local and international surf enthusiasts. The opening ceremony, which took place on Tuesday, October 3, 2023, was attended by several dignitaries and critical personnel, including Doctor’s House Director Micheal Moerhead, HNB AGM - Digital Business, Chammika Weerasinghe, HNB Regional Business Head (Southern), Rajitha Wijenayake, HNB  Senior Manager - Digital Banking, Chakshika Amarawardhana, HNB Branch Manager (Matara), Duminda Hannagala, as well as branch managers and staff from the Southern region.

HNB AGM - Digital Business, Chammika Weerasinghe highlighted the importance of this initiative, saying “The inclusion of DCC in our ATMs is a vital feature for international travellers. It seemed very appropriate to announce our 801st ATM and DCC at one of the most recognised tourist locations in the country. Since it will primarily be used by foreign bank account holders, its installation at Doctor’s House actively contributes to the local economy, supporting businesses and fostering sustainable growth in the region.”

Dynamic Currency Conversion (DCC) is a groundbreaking feature that allows foreign Visa and Mastercard cardholders to withdraw cash in their home currency directly from ATMs. This real-time exchange rate offering eliminates guesswork and provides users with immediate clarity on the amount they withdraw in their familiar currency.

HNB Senior Manager – Digital Banking Chakshika Amarawardhana commented on the feature, “This groundbreaking feature represents a significant step forward in making international transactions easier and more transparent for our valued overseas cardholders. This strategic upgrade in our ATM services is one step in our race to stay at the forefront of financial technology and continuously adapt to meet the evolving needs of our diverse and global clientele.”

HNB’s commitment to providing transparent financial solutions shines through with its DCC initiative, benefiting tourists and boosting the local economy. DCC at ATMs offers clear advantages to travellers, as they can check the exact transaction amount in their home currency, avoiding exchange rate uncertainty while also eliminating the need for external converters or estimates.

With 254 customer centres and 800+ Self Service Devices (SSMs) nationwide, HNB is one of Sri Lanka’s largest, most technologically innovative private banks. Consolidating its legacy in

sustainability, good governance and corporate excellence, HNB was crowned the Best Corporate Citizen for 2022 at the Ceylon Chamber of Commerce Best Corporate Citizen Awards. The bank further secured four additional accolades, including being ranked among the Top 10 Best Corporate Citizens and taking home the Governance category and Sustainability Champion for the Finance sector titles.

Additionally, HNB was ranked among the World’s Top 1,000 Banks list compiled by the prestigious UK-based Banker Magazine for the sixth consecutive year in 2022, in addition to being crowned the Best Retail Bank in Sri Lanka for the 13th occasion at the prestigious International Excellence in Retail Financial Services Awards 2023 hosted by the Asian Banker Magazine.