DFCC Bank’s Trailblazing Website Clinches Silver at BestWeb.LK Awards 2023

In a resounding reflection of its unwavering commitment to innovation and user-centric design, DFCC Bank’s groundbreaking website has once again emerged triumphant, securing a prestigious Silver Award for Best Website in the Banking and Finance Category at the BestWeb.LK Awards 2023. This accolade marks a remarkable milestone for the bank, reaffirming its position as a trailblazer in the digital realm, receiving recognition for the 4th consecutive year. The BestWeb.LK Awards is an annual celebration of digital excellence organised by the LK Domain Registry.

This accolade is a testament to DFCC Bank’s relentless pursuit of excellence and its foresight in crafting digital experiences that transcend conventional platforms. The website leads in innovation, seamlessly marrying cutting-edge technology with a user-friendly interface. Beyond its role as a banking portal, the website has also evolved into a dynamic platform offering a comprehensive suite of services and solutions that cater to diverse customer needs.

Expressing his pleasure, Dinesh Jebamani – Vice President Digital Strategy at DFCC Bank remarked, “It is indeed a moment of pride as we are once again fortunate enough to have secured this coveted accolade. Our website represents a convergence of form and function, embodying a meticulous design ethos that prioritises accessibility, inclusivity, and efficiency. It stands resolute as a trilingual hub, catering to users in Sinhala, Tamil, and English, thereby encapsulating our sincere commitment to serving all Sri Lankans with the best possible world- class digital experiences.”

Central to its recognition at BestWeb.LK 2023 is DFCC Bank’s drive for excellence, embodied in its latest digital enhancements to its website. These features include seamless onboarding through interactive online forms and product inquiries, fostering a user-friendly experience for diverse generations. Notably, the trilingual interface in Sinhala and Tamil showcases the bank’s commitment to inclusivity, aligned with web content accessibility guidelines. The integration a range of financial tools provide a more engaging and utilitarian experience.

Going beyond financial services, DFCC Bank’s website also provides an array of intuitive financial calculators, allowing all users, not just customers, to make informed decisions in areas spanning income tax, home loans, leasing, and more. In line with its commitment to fostering financial literacy, DFCC Bank’s website also serves as an educational conduit, offering easily accessible resources to nurture prudent financial decision-making. The website was also among the first to offer true digital customer onboarding in Sri Lanka, securely and efficiently.

Embracing an educational role as well, through insightful blogs, social media integration, and comprehensive resources, DFCC Bank’s website transcends beyond a simple corporate website. Merging innovative design and unwavering security, it stands as both a financial services and educational hub, while also effectively conveying information about the bank’s diverse portfolio of products and services, along with important corporate information. With SSL encryption bolstering data safety, the website redefines the digital landscape of banking and finance, setting new standards for excellence.

DFCC Bank’s dedication to excellence, security, and customer-centricity thus ensured this well-earned triumph at the BestWeb.LK Awards 2023, which stands as a testament to its enduring commitment to pioneering digital innovation in banking and finance. As the financial landscape continues to evolve, DFCC Bank’s digital offerings remain poised to lead the way, setting new standards of excellence and redefining digital banking experiences for a whole new generation.

Standing from left to right: Pradeepan Sivalingam - Senior Manager/Digital Banking, Dinesh Jebamani - Vice president/Digital Strategy , Amisha Danansuriya - Banking Assistant/Digital Banking, Nilmini Gunarathna - Vice President/ Head of Marketing and Sustainability, Asanga Uduwela - Chief Operating Officer, Vindya Solangaarachchi - Chief Information Officer

About DFCC Bank

DFCC Bank is a full-service commercial bank with a rich history of 68 years and offers a diverse range of commercial and development banking services. As part of its Sustainability Strategy 2020-2030, the bank aims to become a leading institution that contributes towards greater resilience through the creation of resilient businesses and supporting green financing and sustainable, socially responsible entrepreneurship. The Bank has received numerous accolades, including being named the 'Most Trusted Retail Banking Brand' and the 'Best Customer Service Banking Brand' in Sri Lanka in 2021 by Global Brands Magazine UK, and 'Market leader in Cash Management 2021' by Euromoney. Additionally, DFCC Bank is ranked among Business Today's Top 40 Corporates in Sri Lanka, is rated A- (lka) by Fitch Ratings Lanka Limited and is regulated by the Central Bank of Sri Lanka. Attesting to its commitment to sustainability, DFCC Bank is also the first, and presently only, entity in Sri Lanka to have received accreditation from the Green Climate Fund (GCF), granting it access to concessionary funding worth USD 250 million, to support climate mitigation and adaptation projects across the Island.