EMERGING MEDIA ‘E-CONCIERGE’ SOLUTION FOR CINNAMON HOTELS

Emerging Media partnered with Cinnamon Hotels & Resorts to provide a specialised digital service named ‘E-Concierge’ to its chain of hotels. The digital solution was introduced with the objective of using technology in an innovative manner to enhance the experience of Cinnamon hotel occupants in line with global standards of operation. Cinnamon Hotels & Resorts’ 14 distinct hotels and resorts in Sri Lanka and the Maldives are positioned with a passion for style and fun that provide unique experiences to customers. Technology plays a key role in service value addition for customers amid growing competition in the leisure sector where many players offer similar experiences.