STAFF ENGAGEMENT
It would not be an understatement to say that the devastating impact of COVID-19 and the collective response by
ADVERSITY MANAGEMENT
While the COVID-19 pandemic appears to be on its way out thankfully, life in the 21st century continues to be volatile
WORK-LIFE BALANCE
Far too many executives today find it difficult to manage the work-life balance. It seems that building a successful corporate career and raising a family well
BOARDROOM BRIEFS
The terms ‘corporate boardroom’ and ‘emotional intelligence’ don’t usually go together. Do we visualise the board chairperson convening a group of Type A personalities
E-RETAIL EXPERIENCE
Even in a world where stunning technological advancements abound almost daily, it’s not often that some have a genuine opportunity to
CUSTOMER SERVICE
AI is here to stay and growing rapidly in response to the speed at which consumers are embracing its applications. Lifestyle concerns, spending patterns, motivational
PROFESSIONAL NETWORKING
Did the working from home (WFH) routine result in increased virtual camaraderie – professionally and personally? If yes, why are
CUSTOMER RELATIONSHIP MANAGEMENT
Have you ever had to listen to statements such as these – ‘I’m not sure…’ ‘Let me check…’ ‘There’s
TIME MANAGEMENT
MAXIMISE COLLECTIVE TIME Managing time for greater productivity BY Jayashantha Jayawardhana Stress at work is something…
EDUCATING SRI LANKA
Generations of Sri Lankans have been sacrificed to wrongly and foolishly applied educational systems. I do not think C. W. W. Kannangara, giver of ‘the pearl of great prize’
BEHAVIOURAL PSYCHOLOGY
A MENTAL MUSCLING Power of the mind to cope with life BY Archana Law Various…
EDUCATING SRI LANKA
THE WEB OF LEARNING The era of technology and online study experience BY Goolbai Gunasekara…
WORKPLACE WELLBEING
As a result of the large number of health, economic, political and other macro crises of late, organisational stress is at an all-time high. For many
MANAGEMENT STRATEGIES
I am prone to micromanaging although I know of and suffer all of its concomitant perils. It was the US Army’s General George S. Patton
CUSTOMER SERVICE
Most corporate websites have a customer feedback mechanism. It’s usually an email address, a link or a template with a request for comments
TRANSFERABLE SKILLS
In life, all of us have to go through transitions especially in the evolving modern job landscape where people are required to reinvent themselves
PERSONALITY TRAITS
The word ‘gravitas’ brings to mind a deep voice, measured speech and sombre attire – but these are simply the outer representations of a much more complex characteristic
QUALITY MANAGEMENT
In today’s globalised business environment, quality management (QM) plays a vital role in gaining a competitive edge over rivals in any market. The quality of products and services
SELF IMPROVEMENT
Life moves quickly! Technology is evolving too fast and outpacing our ability to adapt. The globalised world is also becoming more fragmented and chaotic
PERSONAL DEVELOPMENT
HOW TO REINVENT YOURSELF Transformation offers a new start for those who need it –…
