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MANAGEMENT STRATEGIES
I am prone to micromanaging although I know of and suffer all of its concomitant perils. It was the US Army’s General George S. Patton
CUSTOMER SERVICE
Most corporate websites have a customer feedback mechanism. It’s usually an email address, a link or a template with a request for comments
TRANSFERABLE SKILLS
In life, all of us have to go through transitions especially in the evolving modern job landscape where people are required to reinvent themselves
PERSONALITY TRAITS
The word ‘gravitas’ brings to mind a deep voice, measured speech and sombre attire – but these are simply the outer representations of a much more complex characteristic
QUALITY MANAGEMENT
In today’s globalised business environment, quality management (QM) plays a vital role in gaining a competitive edge over rivals in any market. The quality of products and services
SELF IMPROVEMENT
Life moves quickly! Technology is evolving too fast and outpacing our ability to adapt. The globalised world is also becoming more fragmented and chaotic
PERSONAL DEVELOPMENT
HOW TO REINVENT YOURSELF Transformation offers a new start for those who need it –…
PERSONAL DEVELOPMENT
For entrepreneur, professional speaker and success coach Sheryl Grant, transformational leadership through personal development and community
RISK MANAGEMENT
If a board has to govern an enterprise’s strategy and guide it, risk oversight is critical. But should the entire board take up the responsibility for risk
INTERPERSONAL SKILLS
In life, and especially in the corporate arena, we focus a lot on how to speak impactfully, present powerfully and negotiate skilfully. But rarely do we
HUMAN RESOURCES
Sri Lanka is currently facing one of its worst economic crises. In the absence of a short-term solution, the country needs to implement a sustainable
MARKETING STRATEGIES
Brands aspire to maintain a strong presence on social media and marketers spend pots of money on elaborate efforts to make it happen. But does a strong social media
COMMUNICATION SKILLS
In a world where digital transformation is rapidly changing businesses and the way in which we interact in the workplace, effective communication has
EDUCATING SRI LANKA
Contrary to popular belief, a schoolchild doesn’t always steal because he or she comes from a deprived home or background. So let me run through the various reasons for theft among schoolchildren.
COURAGEOUS LEADERSHIP
While some contest whether or not former British Prime Minister Sir Winston Churchill actually said “success is not final, failure
WORKPLACE BEHAVIOUR
Taking a stand, whether for yourself or someone else can be hard. Most people find it tough to speak out and risk
MARKETING MIX
Many of the marketing heads whom I spoke to recently had no clue about the return on investment (ROI) of overall marketing.
PERSONALITY TRAITS
In recent years, researchers have become curious about curiosity! In the words of theoretical physics genius Albert Einstein: “I have no special talent – I am only
PEOPLE MANAGEMENT
Almost as soon as the COVID-19 pandemic was contained in the island, Sri Lanka began facing its worst economic crisis due to hyperinflation and an escalating external debt burden that decimated its foreign exchange reserves.
STRATEGIC PLANNING
American author, photographer and behavioural science expert James Clear writes: “Many people think they lack motivation when what they really lack is clarity.” As most of us know, there are a host of things that can go wrong in life.
