CRM PRIORITIES
Businesses should remember that customers always come first. Most B2B firms use a CRM system even if customer relationship
MORAL LEADERSHIP
The driving force behind many human endeavours is to achieve excellence, whether we are building, providing or problem solving. This
EDUCATING SRI LANKA
Cascades of verbiage have flooded educational publications on the woes and problems of students. But I have yet to find something that has been written about
MINDSET MANAGEMENT
When the 14th Dalai Lama Tenzin Gyatso met leading neuroscientists in Dharamshala, India, in 2004, the topic of discussion was neuroplasticity – i.e. the brain’s
ARTIFICIAL INTELLIGENCE
As hominids evolved into Homo sapiens around 200,000 years ago, intelligence, moral values, ethics and norms have been the key pillars
DIGITAL LITERACY
Though Sri Lanka proudly claims to having one of the highest literacy rates in the region, simply being literate on paper is of little
MARKETING STRATEGY
The pandemic has battered the retail sector in more ways than one. Layoffs and stagnant sales have resulted in many retailers
EMOTIONAL DISCIPLINE
What is self-sabotage? When the logical, conscious self enters into conflict with the subconscious mind (also known as the anti-self
PEOPLE SKILLS
Everyone from CEOs to front line workers make preventable mistakes. We underestimate how long it’ll take to complete a task, overlook
EDUCATING SRI LANKA
Schools have undergone changes that were undreamt of in 1950. When we gained independence, the British systems prevailed. British
COMMUNICATION SKILLS
We all struggle at times to be articulate in face-to-face interactions especially when the conversation is emotional, difficult or strategic
MIND POWER
Have you ever attended a course or read a book on how to think? No skill is more valuable and harder to come by than the ability to think
EDUCATING SRI LANKA
These two dates are separated by 65 years and the norms of education are as different as if they were a few centuries apart. Never
SCIENTIFIC EVOLUTION
Following on from my column of some months ago, here’s an overview of more disrupters that are poised to reshape the world we live in
SLASH CAREERS
In the past, people were intent on settling down and sticking to traditional career paths – generally a single career path
CONSULTING SERVICES
Most global consulting firms have been hit hard by the pandemic. The global management consulting industry had been hoping
STRESS MANAGEMENT
A typical workday in 2021 consists of an incredible variety of tasks. Along with your primary job function, you probably handle several
ECONOMIC INDEPENDENCE
REVIVING LOCAL INDUSTRIES Surviving in a post-pandemic world requires self-reliance – Janaka Perera The COVID-19…
GENE POOL DYNAMICS
Many of us would have recalibrated our thoughts, feelings and plans during the pandemic. And the resultant lockdowns gave me time
ENTREPRENEURIAL SKILLS
It’s no secret that the world of business idolises entrepreneurs in the same way that people idolise film stars and pro athletes. Entrepreneurialism
