HILTON COLOMBO
Embarking on my Hilton journey in 2015 as an E-Commerce Executive at Hilton Colombo marked the beginning of a lasting affiliation with a brand
VOGUE JEWELLERS
The foremost priority in our establishment is the customer who holds the utmost importance for us as the sustainability of the business depends on customers
SUWASEVANA HOSPITAL
Suwasevana Hospital maintains the highest and most modern standards of treatment. It has nearly four decades of expertise in treating patients in and around Kandy
SUREN COOKE AGENCIES
Customers are paramount as key stakeholders of our business. Their significance extends beyond being consumers to shaping our strategies and influencing
ORIFLAME LANKA
Consumers are increasingly seeking convenience in shopping experiences especially through online shopping, speed of delivery to the doorstep
MACHANG
At Pubs ‘N Places (PNPL), the brand owner and franchisor of the Machang pub chain, we believe in robust training and development
LOLC FINANCE
Customers mean everything to us at LOLC Finance. As key stakeholders, customers need to feel valued and have their needs fulfilled
HNB ASSURANCE
In the two decades since our inception, HNBA has climbed industry rankings through our commitment to quality, customer excellence, service delivery
FAB FOODS
Firstly, our unwavering commitment to quality has been pivotal. From the finest ingredients to skilled craftsmanship, we ensure that every product
DOMINO’S PIZZA SRI LANKA
Since Domino’s Pizza was launched in Sri Lanka in 2011, the brand has achieved a significant milestone by becoming the fastest quick service restaurant
COMMERCIAL BANK
Customer service stands as the pivotal aspect in service industries where tangible products are absent. In the case of financial services
CHATHAM LUXURY WATCHES
Our journey in providing luxury creations has been a harmonious blend of elegance and personal connections. It’s not merely about the products
BELLAGIO COLOMBO
Bellagio Colombo, an exclusive casino, endeavours to offer an unparalleled experience to its esteemed guests.We leverage AI and digital resources
BARISTA COFFEE LANKA
At Barista, we consider customer satisfaction to be our paramount objective and the very essence of our existence. Recognising that making
BANK OF CEYLON
Russel Fonseka General Manager and CEO Q: What is your assessment of today’s customers and…
360 WELLNESS CENTER
Customer excellence is highly significant at 360 Wellness as it directly impacts the overall patient experience and satisfaction. In the context of
SEYLAN BANK
Q: How has the role of customer service evolved in recent times? A: Customer experience…
GFLOCK
Q: Is customer loyalty prevalent among millennials and gen Z custo mers? A: At GFlock,…
CEYLINCO LIFE
Q: How has the concept of customer service evolved in recent times? Ruvini: As a…
BARISTA
Dilupa PathiranaChief Executive Officer Q: You have been brewing coffee for 20 years in Sri…
