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Privacy Policy for LMDi

Last Updated: May 2026

Media Services (Private) Limited ("we", "our", or "us") respects your privacy and remains committed to protecting all personal information. This Privacy Policy explains how the LMDi mobile application ("App") collects, uses, and protects your information when you use our services.

This policy applies to the LMDi app available on Android and iOS platforms.

Information We Collect

Account Information

When creating an account in the app, we may collect:

  • Name
  • Email address
  • User ID/username

This information is used for:

  • Account creation and login
  • Commenting and user interaction
  • Managing your account and preferences

User Generated Content

Users may post comments and replies within the app. Any content submitted by users may be visible to other users of the app.

We reserve the right to moderate, review, or remove inappropriate content that violates our policies.

Analytics and Diagnostics

We may collect anonymous analytics and diagnostic information to improve app performance and stability, including:

  • App interactions
  • Crash logs
  • Device information
  • Diagnostics data

This data helps us improve the user experience and fix technical issues.

Push Notifications

The app may send push notifications for:

  • News updates
  • Important announcements
  • New content alerts

Users can disable notifications at any time through device settings.

Advertising

The app may display advertisements, including image-based advertisements. Third-party advertising providers may collect limited device or analytics information in accordance with their own privacy policies.

Third-Party Services

The app may use trusted third-party services including:

  • Firebase Analytics
  • Firebase Authentication
  • Google Sign-In
  • Facebook Login
  • Apple Sign-In
  • OneSignal Notifications

These third-party services may collect information according to their own privacy policies.

Payments and Subscriptions

Currently, the app does not process in-app payments directly through Google Play or the Apple App Store.

Any subscriptions or purchase services may be handled through external web-based platforms operated by LMD.

Data Security

We take reasonable measures to protect your information using secure technologies including encrypted connections (HTTPS/SSL).

However, no internet-based service can guarantee complete security.

Data Retention

We retain user information only as long as necessary to:

  • Provide app functionality
  • Maintain account services
  • Comply with legal obligations

Account data is retained until a deletion request is received and processed.

Your Rights

Users may request:

  • Access to their personal data
  • Correction of inaccurate information
  • Deletion of account and associated data

To request account or data deletion, please contact us using the information below.

Account and Data Deletion

Users can request deletion of their account and associated data by contacting us at:

Email: support@lmd.lk

Please include:

  • Your registered email address
  • Username (if available)
  • Request details

We will process valid requests within 30 business days.

Children's Privacy

The app is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions regarding this Privacy Policy or the app, please contact:

Media Services (Private) Limited LMD House, 4 Greenlands Avenue, Colombo 5, Sri Lanka

LMD Website: https://lmd.lk
International Website: https://lmd.international
Email: support@lmd.lk

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