COMMERCIAL BANK OF CEYLON
Customer service excellence is a way of life for any service organisation and organisations in the financial services industry need to pay
CEYLINCO GENERAL INSURANCE
At Ceylinco General Insurance, we believe in settling claims as if they were needed yesterday. We have a customer service unit consisting
CEYLINCO LIFE
Ceylinco Life has a customer base of approximately one million clients and sells about 8,000 life insurance policies on a monthly basis
CORPORATE TRAVELLER
HANEDA AIRPORT Boasting both domestic and international terminals, Haneda Airport – a.k.a. Tokyo International Airport – was voted the ‘World’s Cleanest
TRADE AGREEMENTS
FTAs have become popular in Sri Lanka’s economic and business discourse in recent times. They have
CORPORATE TRAVELLER
Considered as being one of the world’s poorer nations at one time, Vietnam has transformed
YOUTH FORUM
Political instability is a major challenge, which leads to economic instability and a higher cost of living
STATE OF POLITICS
Provincial council (PC) elections have been postponed yet again. If the current governmental disunity continues, any delay in holding
BURNING ISSUES
Taxes are the main concern for business in Sri Lanka, according to nearly nine in 10 respondents to the latest LMD-Nielsen Business
DISRUPTIVE MARKETING
A few years ago, a Tamil language movie titled ‘Enthiran’ featuring superstar Rajinikanth featured a
HEALTHCARE SECTOR
Good health is a prerequisite for a nation’s economic and social progress. Despite Sri Lanka achieving a
INTERBALANCE
True sustainability begins with organisational strategy, and then managing its value chain prior to redesigning the entire business model
SHIPPING INDUSTRY
With the envisaged creation of the Colombo International Financial City, free zone privileges, and China’s plan to see its Belt and Road
BOOKRACK
I have never read a book where the author gets to the point using only 17 words in the title (plus a subtitle of four words). But Lalith de Mel
MALDIVIAN MALADIES
About three weeks before Maldivians went to the polls, a rather cheeky headline appeared in
ELITE CORRUPTION
Every day, regular global citizens are reminded of the adverse effects of corrupt political
JUST IN TIME GROUP
Technological innovation has led to drastic changes in businesses across the world over the years and Sri Lanka’s financial services industry
SRI LANKANS OVERSEAS
Since I left the country in the late 1970s, the economy has developed in leaps and bounds. Infrastructure development has been impressive
BIOTECHNOLOGY
Massive changes are taking place in agriculture, medicine and the chemicals industry due to a powerful