Multilac, the flagship brand of Macksons Paints Lanka, stands tall as a beacon of excellence in the paint sector, proudly representing Sri Lanka’s rich heritage and ingenuity. With a relentless commitment to innovation, superior quality and responsible business practices, Multilac has emerged as a true ‘local global’ champion, taking the colours of our island nation on to the world stage. Being one of Sri Lanka’s largest exporters of paint, Multilac products have put our country on the map in the surface coatings sector – with exports to China, Australia, India, the Maldives, Myanmar, Pakistan and the Middle East.

Q: How has your organisation gained respect over the years?

Mihiran Opatha (MO): Multilac has |undergone a remarkable evolution since its establishment, emerging as a front-runner in the paint sector. We continuously adapted to the changing needs of customers and embraced technological advancements to revolutionise our product offerings.

From humble beginnings as a small-scale paint manufacturer, we expanded our operations, invested in cutting-edge manufacturing facilities, and developed a comprehensive range of high quality paints and coatings.

Niroshan Prabath (NP): Our commitment to quality is the cornerstone of our success. We implemented stringent quality control measures and obtained international certifications, ensuring our products meet the highest standards.

We are the only local paint business to be awarded the prestigious Lead Safe Certification by IPEN USA, a highly respected organisation formally recognised by the UN. Presently, our paints have the Green Building Council of Sri Lanka Certification and also carry ISO 9001 and 14001, and SLS 533, 539 and 557 certifications.

MO: We fostered a culture of innovation, constantly pushing the boundaries of paint technology to deliver solutions that surpass customer expectations.

Multilac gained respect not only for its exceptional products but also unwavering dedication to corporate responsibility. We prioritise sustainable practices, minimising our environmental impact through responsible sourcing, waste reduction and energy efficiency initiatives.

We actively engage with local communities, supporting educational programmes and social development projects. Our commitment to excellence and responsibility has earned us the respect and admiration of customers, stakeholders and peers.

NP: Founded with a vision to redefine the paint sector, Multilac has become synonymous with unmatched quality, cutting-edge technology and a profound understanding of customer needs. An innovator in the field, it has consistently introduced groundbreaking products and solutions that have set sectoral benchmarks and garnered international acclaim.

Q: What are the key attributes of your organisation that command respect?

MO: We believe that innovation is the lifeblood of our organisation. So we invest heavily in research and development, exploring new technologies and formulations to create paints that offer enhanced performance, durability and aesthetic appeal.

Putting customers at the forefront of our innovation process, we introduce novel products that have been instrumental in solving critical problems users may face, eventually presenting them with products they never imagined would be found in the local market.

NP: At Multilac, uncompromising quality is the foundation of our operations. We meticulously source the finest raw materials and employ stringent quality control measures throughout the manufacturing process.

Our products undergo rigorous testing to ensure they meet the highest standards. By consistently delivering superior quality paints and coatings, we have earned the trust and loyalty of our customers.

MO: We recognise the importance of being a responsible corporate citizen. Multilac is dedicated to minimising its environmental footprint through sustainable practices and responsible manufacturing processes.

We actively engage with local communities, supporting educational initiatives and social development projects. Our commitment to corporate responsibility resonates with our stakeholders, and fosters a sense of trust and respect for our organisation.

The ability to adapt to changing market dynamics is crucial for sustained success. Multilac prides itself on its agility and flexibility, in responding to evolving customer needs and market trends.

We continually assess industrial developments, embrace new technologies and innovate product offerings to ensure we remain at the forefront of the paint sector.

Q: How important is it to uphold corporate respect in times of crisis?

NP: Upholding corporate respect in times of crisis is paramount for businesses not only to survive but also thrive. It serves as a testament to an organisation’s resilience, integrity and commitment to its stakeholders. By demonstrating transparent communication, ethical decision making and a proactive
approach to addressing challenges, businesses can maintain trust and credibility.

Upholding corporate respect enables organisations to navigate the complexities of crises with a sense of purpose and responsibility, emerging stronger and earning the admiration of stakeholders.

MO: At Multilac, we increased employee wages during the COVID-19 pandemic and currently, provide deserving staff a monthly relief allowance to help them navigate tough times as a result of the economic crisis that followed.

Q: Is ESG (environmental, social and corporate governance) claiming sufficient space in the ‘corporate respect’ equation?

NP: ESG factors are integral to that equation at Multilac. We recognise that environmental sustainability, social responsibility and strong corporate governance are not only ethical imperatives but also critical drivers of long-term success.

Multilac is committed to reducing its ecological footprint, promoting responsible manufacturing, and supporting social causes to ensure we contribute positively to the communities we serve. This holistic approach to ESG strengthens our corporate respect and reinforces commitment to sustainable business practices.

MO: Through its unwavering commitment to excellence, innovation and corporate responsibility, Multilac has secured a position of respect and admiration in the Sri Lankan paint sector. Multilac’s emphasis on responsible practices, community engagement, and technological advancements has solidified its reputation as a trusted and respected brand.

Commitment to innovation sets Multilac apart from competitors, solidifying its position as a pioneer in paints. As a true local global enterprise, it embodies the essence of Sri Lankan pride and innovation. A symbol of distinction, it drives progress and prosperity by unwavering dedication to excellence.

QUICK-FIRE ROUND

Three priorities for Sri Lankan corporates today

  • Embracing digital transformation to enhance operational efficiency and customer experience
  • Fostering sustainability practices to mitigate environmental impact and contribute to a greener future
  • Nurturing a culture of innovation and agility to adapt to rapidly evolving market dynamics

Three most vital professional values for business leaders

  • Integrity – Upholding honesty, transparency and ethical behavior in all business dealings
  • Vision – Setting a clear and inspiring direction for the organisation’s growth and success
  • Empathy – Understanding and valuing the perspectives and needs of employees, customers, and stakeholders, and fostering meaningful connections and relationships

“Upholding corporate respect in times of crisis is paramount for businesses not only to survive but also thrive”

Telephone:5530225, 5531000 | Email:inquiry@multilac.com | Website:www.multilac.com