THE DOUBLE-EDGED SWORD
Q: How do you view Sri Lanka’s COVID-19 response so far? What are the pros and cons?
A: I think we have responded very well to the crisis as the lockdown has been effective from mid-March. In an unprecedented situation like this, there is no blueprint for safeguarding the health of the nation while simultaneously keeping the economy going. Every nation has been forced to hit the ground running with different schemes based on its needs and political goals.
While easing lockdown will stimulate the economy, and prevent unemployment and poverty especially among daily wage earners who make up a huge segment of our working population, we run the risk of infections and crippling the healthcare services. In the long term, there will be complicated social and economic consequences.
Whichever response you take, there will be critics on either side of the spectrum regarding the lockdown’s duration – leaders must make the best decisions in the interest of the country according to the knowledge at their disposal.
Q: What is the outlook for jobs and employment in the medium term? And how should the authorities address the prospect of rising unemployment?
A: The economic impact of COVID-19 and unemployment will be colossal due to the global scale of the pandemic. Key segments of economic growth, the apparel and tourism industries, retail trade activity and foreign employment remittances will all see a decline.
Realistically, the tourism industry will not be able to recover quickly; not until a vaccine is found and made readily available. Meanwhile, the agriculture sector could play a part in creating employment. Additionally, we will need to focus a lot more on job creation in the IT sector and developing the online service segment. Innovative new employment opportunities in new fields make up one crucial part of the solution, which will help us weather this crisis.
Q: How do you see the ‘new normal’ for business panning out?
A: Work from home (WFH) in most businesses will become part of the new work ethic. So long as there is a requirement for physical distancing, group chat programmes like Zoom, MS Teams will be commonplace, in business, healthcare, education, fitness and social life.
Education and tutoring online will flourish. As such, we need to have cheaper internet options for all workers and students to be able to work and study online, along with a variety of packages and wider coverage.
A subsequent new range of online products being developed with faster and more efficient online retail marketing services will follow, and there will be further development of environmentally conscious organic products and services.
Predictably, there will be a rise in automated cleaning and sanitation equipment using new techniques such as UV light, to help clean all spaces and equipment efficiently to adhere to new standards.
We will need to create and innovate solutions to face the new economic and social challenges caused by COVID-19, in both business ventures and the workplace. Life as we know it will change but we must develop, adapt and revise our practices, in order to protect the environment and the public.