IT INDUSTRY
Chrishan Perera
THE FUTURE OF TECHNOLOGY
Trends and innovations shaping the future of the IT and tech industries
Evolution of Sri Lanka’s IT industry over the next five years
In the context of development, I see the IT industry shifting its focus from services to products, which will generate sustainable revenue.
Local IT industry’s response to shifting toward AI and automation
Organisations are embracing the challenge and as always, they’re willing and ready to research new tech trends.
Main challenges facing IT startups in Sri Lanka today
Limited funding, market opportunities and exits for startups.
Specific sectors where rapid IT adoption is the new normal
Retail and restaurant operators are rushing to adopt new technology as apps such as Uber Eats and PickMe Food have created opportunities for these sectors to grow.
Influence of government policies on the growth of the IT industry
Government policies are helping attract more candidates who choose technology over less desirable industries with slower global growth rates.
Skills or technologies that IT professionals must focus on to stay relevant
Leveraging product development alongside UX and UI design – with a focus on design thinking to produce innovative and user centric solutions.
Strategies for companies to meet the demand for skilled IT professionals
Shift to a lean organisational approach by prioritising highly skilled employees over volume based hiring, and accepting higher costs for longterm sustainability and efficiency.
How Sri Lanka can attract more foreign investments for the tech industry
Provide better and improved security for intellectual property, and expand marketplace opportunities for Sri Lankan products.
Advice for emerging IT entrepreneurs in Sri Lanka
Delay raising funding to avoid early shareholding dilution by bootstrapping and having a minimum viable product (MVP) ready prior to seeking investors.
How to encourage more women to join the IT industry
More information technology companies should encourage work from home options.
How emerging tech trends are likely to impact SMEs
Many retail and restaurant outlets are adopting technologies such as cloud POS systems, e-wallet solutions, credit card gateways, online aggregator delivery platforms and more, in a bid to increase revenue.
Challenges in cybersecurity readiness
Given the recently introduced Personal Data Protection Act and increase in attacks, obtaining security certifications is now a must for all organisations to protect their work.
Key features of point of sale software today
Integration and data analytics.
Influence of AI in developing modern POS solutions
Artificial intelligence in Sri Lanka is still in its early stages but is rapidly gaining momentum with an emphasis on data analytics.
Impact on customer expectations of innovations in restaurant point of sale systems
Customers expect a high level of service; therefore, strong POS systems are critical to strengthening related analytics, loyalty and retention.
Future improvements in POS systems
Embracing the KISS (keep it simple, stupid) principle, providing intuitive solutions that do not require a learning curve and can be used immediately – similar to a phone.
Impact of cloud technology on restaurant point of sale solutions
The IT industry is transitioning from bulky restaurant servers to agile cloud based POS solutions that offer flexible device independent access.
Role of data analytics in modern POS software
Users are increasingly leveraging dashboards and user-friendly interfaces for trend analysis, as analytics empower businesses to make informed decisions, foster growth and remain competitive.
Best practices for ensuring cybersecurity in restaurant POS systems
Routine vulnerability and penetration tests, and updating all code to ensure compliance with the latest known threats.
New developments in the restaurant point of sale software space
More food tech integrations, artificial intelligence developments in data analytics and customer loyalty.
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